FAQ

Where do you ship and how long does it take?

Free tracked shipping to the United States and Canada (about 9–15 business days), Singapore (about 7–10 business days), and Malaysia and Hong Kong (estimated 10–20 business days). Prices are shown in your local currency and already include delivery.

Will I pay import fees?

United States, Singapore and Hong Kong: no extra fees expected on delivery. Malaysia: no extra fees expected for orders of items priced under RM500 each. Canada: your carrier may collect GST/HST and a brokerage fee on delivery.

Can I return an item?

Yes, within 30 days of delivery. Damaged or faulty items are replaced or refunded. See our Refund policy.

How do I contact you?

Email support@getcinehush.com or use the Contact page. We reply within 1 business day.